Customer care and design
Hokkaido is synonymous with reliable products with a high quality-price ratio.
The customer in the spotlight
HOKKAIDO provides technical and design consultancy on its products through a specialized group of technicians and engineers of Termal Servizi and GTSA. Respectively a company dedicated to after-sales assistance and a pre-sales design dedicated to professionals.
Training and professional update
The technical-commercial staff of Termal Sales, Termal Servizi and GTSA consider the training area important for the professional growth of their customers. For this purpose, learning, updating and technical improvement modules are organized in the Bologna Academy, where theoretical, demonstration and practical lessons are held and dedicated to the installation, assistance and maintenance needs of residential, commercial, VRF and hydronic systems.
The training is based on new products, the technological evolutions and regulatory adjustments in the sector.
At the end of each course, participants receive a certificate of attendance and handouts relating to the technical topics covered.
